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Category: Success Factors

Complete Digital Marketing for Natural Health Retailers

Do you have a retail operation with one or more stores?

Is there room to grow your business with more customers and more sales?

Do you see digital marketing working for your competitors?

Would you like to do more marketing to increase sales?

Most businesses will say yes to all of these questions.  

However, they often don’t have a strategy and they don’t have staff with the skills and time to implement a complete Digital Marketing Plan.

We can help.

Members of our team have been working in the Natural Health, Natural Foods industry for many decades.

We’ve run retail shops, been brokers, and created video and marketing materials for small and large companies in your industry.

Seen what works.

Here is a Digital Marketing Plan that you can try for your business. 

Great if you are already doing some of the important steps.

Grow Your Mailing List

While not the sexiest marketing tool, a mailing list works.  I subscribe to mailing lists that send out something interesting every single day.  Eventually, I will take action on something I receive in my inbox.

The secret sauce is that each email needs to be interesting and relevant to your customer.  

Things to include are:

  • Your weekly sales brochures.
  • Information about new products or services.
  • Articles about new developments in your industry.
  • What’s on sale.
  • What you recommend.
  • News about customer appreciation day, product demonstrations, and other fun events in your store.

Use Video

Video is everywhere and growing daily.  We could cite many studies that show how important video is in marketing.  The evidence is in what you see on your screens.  
Video simply engages and works.
We have experience creating effective videos for wholesalers and retailers in your industry. Some of our clients have paid thousands of dollars for a single short clip.  
You do not need to spend that to increase your sales with video.
Some clips to add to your marketing include:

  • A product recommendation.
  • News about a sale.
  • A clip about a special event.
  • A profile of your store.
  • Clips from your suppliers.
  • And much more.

We recommend using at least one video a week across your website, mailing list, and social media.

Create once, use many times.

Use Social Media

Facebook. LinkeIn. Instagram. Twitter. Pinterest.  The New Thingy. It can be overwhelming.
Instagram has a billion users with 500 million active users every day.
Facebook Groups and Pages are used by many thriving businesses.
Facebook Ads can be an inexpensive way to increase your presence, your sales, and grow your mailing list. 

How We Can Help

We would like to run a pilot project with your business to increase your bottom line.

Risk-free at a rate you can afford.

We propose to work with you for one month to do the following:

  1. Build a mailing list.
  2. Send out 5 emails a week.
  3. Create and deploy one video clip a week. That is 4 effective clips a month.
  4. Grow Facebook and Instagram followers.
  5. Post on Facebook and Instagram at least once a day.

This is how you can track how effective the campaign works for your business.
First of all, measure where your business is right now with metrics that are important to your business:

How Will You Know It Works?

  • What are your daily sales?
  • Track how many people come in your door each day?
  • What is the average spend per customer?
  • How many people are on your mailing list?
  • Do you have many followers do you have on social media?
  • How many people buy the products actively promoted?

You establish a benchmark at the beginning of the pilot project and measure at the end.

Success indicators are:

  • More sales.
  • A larger mailing list.
  • More people coming in your door.
  • Increased spending per customer.
  • More social media followers.
  • Noticeable boosts in sales of the products that are promoted.

Risk-Free Guarantee

 Try the campaign for a month and we don’t increase your numbers for most of these metrics, we will refund your money in full.

What Is Your Investment?

If you are doing some or all of the above already, you will have a good idea about how much time and money for staff a Complete Digital Media Plan implementation can cost.

Larger companies will have budgets in the tens of thousands of dollars to run similar campaigns.  Sometimes they will spend that each day.  

It works.

How much is 5% more sales a day in a large Whole Foods Market?

What would 5% more sales per day do for your business?

Would 20% more sales help your profitability?

Our Special Offer

We want to have a long term relationship with your company to help it grow.

We want to make sure our Digital Marketing Plan will work for you.

So here is the deal.

We will implement the tools, strategies, and services to achieve the following:

  • Grow your mailing list.
  • Send out 5 emails a week.
  • Create and deploy 1 video a week.
  • Post at least once a day on Facebook and Instagram.

All you need to do is provide information you already have on products, events, and sales.

There may even be co-op or sponsorship money from suppliers who will love this approach.

Since we want your trust and appreciate that cash flow is not always where you want it to be, we offer to implement the Digital Marketing Plan for your business for one month for a low $997.

All we ask is a $500 retainer to get started.

At the end of the month, you pay the balance out of your increased sales.
Or, if your metrics do not show positive growth, we will return your $500 retainer.

Sound fair?

We fully expect that you will be able to measure an increase in sales for the month.

From there we will discuss an ongoing retainer to continue to grow your business using our Digital Marketing Plan.

By then we will know your business better and you will know and trust us.

Together we can determine a monthly budget to generate growth appropriate for your business.

What do you think?

Greg Dixon

Complete Digital Marketing for Natural Health Retailers
604 762-6410


La Familia Cortez Restaurants in San Antonio ~ Brilliant Marketing!

At least once a week I receive an email announcement from La Familia Cortez Restaurants in San Antonio, Texas.

La Familia email advertisement

Bonnie and I ate in the restaurant and signed up for the newsletter when signing on to their WIFI.


The mailing list strategy was just one of many things the restaurant did right to market and present itself.


The reason we were there in the first place is that the RV park we were staying at recommended it.  He said to come early as there were usually lines.

Mariachi Bar

We arrived shortly after 4 pm, before the rush.

The restaurant is very festive, with bright colours and decor everywhere.

There was a Mariachi Bar to the left of the main entrance, and restaurant to the right.

The photos here were taken with my cell phone and the  evening rush had mot started yet.

Great Service

The servers wore great costumes, were fun, and provided great service.

Authentic Mexican Cuisine

Very tasty!

Mariachi Band

A group of musicians and singers roved around the restaurant, adding to the festive atmosphere.


Leaving the restaurant was dangerous! By the front door was a bakery offering irresistible treats!


We left feeling that we had a fabulous experience and will go back next time we are in San Antonio.

The walls are filled with photos of family members and famous guest, showing proud family history.

Email adLa Familia Website

The website offers photos, family history, the menu, items from the gift shop, family recipes, job postings, and more.

Overall the marketing for this restaurant is superb and offers much to learn.

And those specials that show up in email!

Hard not to want to go back:-)

— Greg Dixon

A Marketing Plan for Online Courses

We are in the process of building two online courses, also known as information products.  The courses and sales funnels are being built in Kartra.

When ready to launch, the marketing plan looks like this:

Overall Strategy

  • Generate awareness and interest in the online courses.
  • Build lists of interested people.
  • Offer bonuses and gifts  to entice people to try the products.
  • Make irresistible offers.

Marketing Actions

  • Build a website that has information about the author, workshops, online courses, and personal coaching available.
  • Have clear Call To Action statements, buttons, and links for signing up for a free newsletter and notices about product releases and new blog posts.
  • Have pages and purchase buttons for each offering.
  • Use sales funnels where appropriate.
  • Post blog posts regularly using content from the information products.  The strategy is intended to:
    • Demonstrate value by providing useful information.
    • Provide a place to receive organic traffic through Search Engines.
    • Present a Call To Action (join mailing list, purchase product, sign up for a workshop, …)
  • Post entries on social media pages such as Facebook, Pinterest, Google+, LinkedIn, and others to do the following at various times:
    • Announce the website
    • Provide links to blog posts that followers may be interested in.  The strategy is to give information of value even if most people will not end up being customers.
    • Provide launch and product information as appropriate
  • Send out emails to our people on our personal contact lists to announce the site and encourage them to sign up for the free newsletter.  These notes are best made as personal as possible and short.
  • Send regular newsletter to mailing list subscribers.  These are likely to contain brief summaries and links to recent blog posts as well as news about product offerings.   Again, we want to provide valued information and not simple a sales pitch if we want people to continue opening the messages.  We are playing the long game.
  • Have links to specific landing pages on each book, bookmark, business card, and handout given out at special events and speaking engagements.
  • Issue press releases.
  • Look for speaking engagements.
  • Network.
  • Use direct response marketing (postcards, shock and awe gift packs).
  • Be available for interviews.

Leave No Stone Unturned

Consider all means of getting the word out about the products and services.  There are 1.8 Billion websites and growing by the second, so it is not easy to get noticed in the noise.

Our first project under construction is Romance Your Writer Within by Dr. Melba Burns.  There will be an online course based on her book and classes, and information about classes and personal coaching with Dr. Melba Burns.

Romance Your Writer Withing

See Site

Do you have a book or program that would make a good online course?

Let's Talk

Too Busy To Run Your Business?

Are you too busy to run your business or enjoy your life?

informaton overload

The definition of crazy is doing the same thing over and over and expecting different results.  Another pair of eyes will see what you yourself may not. Here are some examples of what Greg and I observed in a few businesses we visited.

  • Owner was too busy in the cooking his restaurant kitchen to make sure that the lights are working in his outdoor  sign.
  • Owner was too busy grooming dogs to send out a weekly email to her client list.
  • Owner was too busy ordering / receiving products to create a daily /monthly/yearly plan.
  • Owner was too busy answering the phone instead of training staff are trained to handle the everyday problems.
  • Owner was too busy writing copy for website instead of having a home life.

What else are you too busy doing instead of  managing your business?

Many retailers and solopreneurs operate in the same place TOO BUSY!

So why do we busy ourselves to the point of no return?

Because we are TOO BUSY running without making a plan!

So as the skit suggests on  Bob Newhart Show many years ago.

STOP IT yes STOP IT did you hear STOP IT 

Right now take a breath and sit still and ask yourself the question of why you are too busy.

What is driving you crazy?

What are you doing right now instead of the important thing that needs to be done?

Your health and the health of your business depends on your ability to release the busy-ness and look from a different perspective to work and run your business.

My friend Kathy Pauuw,  a life, business and productivity coach said to me, “Do what you do best and hire out the rest”.

If you are doing what you love amazing things can be accomplished.

If you are doing things that others can do, release and allow others to do them.

Would you like to talk to us about getting control of your business and your life?

Contact Us

Are You One Sign Short of a Full Business?

Your business location is doing well, but there is room for business growth?

Could the appearance of your shop from the street and sidewalk be leaving money on the table?

Self Assessment Walk Through Exercise

Here is something you can do in a few minutes to assess how your business is seen by the public.

Put yourself in the shoes of a potential customer and do the following.

  • Drive towards the business.
    • Can you see where the store is easily?
    • Is there a sign?
    • Does it look shabby, suggesting a neglected business?
    • Does the sign communicate the products and services offered?
    • Are you compelled to stop?  Or drive on to the next business?
  • Park in front of the business:
    • What does the front of the business look like?
    • Does it look professional or shabby?
    • Does it look dark and possible closed or out of business?
    • Is there and OPEN sign?
    • Is there any information about services or specials visible from the sidewalk?
    • Do you feel welcome to enter?
  • Walk into the business.
    • What is your first impression?
    • Does the staff look welcoming?
    • Is the signage helpful?
    • Are the displays attractive?
    • Is this a business you would want to use for yourself?

How Did Your Business Do?

There is always room for improvement and small changes can make a difference.

Here are some common issues that we saw in Texas:

  • Broken or non-functioning signs. 
    West Texas is especially hard on signs.
  • Businesses that have outgrown their signs.
    Valley Pecan on US-287 had some cute hand-painted signs that were funny, but we were quite surprised to find a very fine selection of fudge, wine, art, gifts, and a great deli in addition to the nuts.
    The signs outside did not reflect the quality inside.  The business may have started as a temporary market-stand and grew from there.  We would recommend a nice static sign with their logo and a video message board to communicate the depth and quality of their offerings to the tens of thousands of cars driving by on US-287.
  • Dark storefronts.
    Texas and other southern areas get very hot in the summer and shops often have dark tinted glass.  For some businesses the only way you could tell if the shop was open was to try opening the door.  In the very least a bright lighted OPEN sign would help.  A scrolling LED message board or LED video sign placed in the window can announce to the world that you are open for business and special offers can entice people to enter.

Contact Us

Free Sign For A Day Program

Video LED SignWe are headed back to Vancouver, British Columbia for March. We are accepting applications for a few business to try a LED message board or a LED video message board for a day, free of charge.  Here is what it would look like:

We do a preliminary free assessment of your public visibility and make some recommendations.

If it looks like a sign could help bring in business, we will work with you to do a one day trial and track the results.

We will discuss what the messages and offers will look like.

We will program the sign and show you how to program it yourself.

We will set up a draw for a free gift basket to encourage customers to fill out a short survey card with a few questions to see if they came in because of the sign.  Also we ask for an email address to add to your mailing list.  If you don’t have a mailing list, we will help you start one.

We will work with your team to do a coordinated promotion with your website and social media platforms.  If you have a limited online presence, we will do some promotion for you and recommend digital marketing strategies for the future.

What is the Catch? What is in it For Us?

We would like to be a long term service provider for your business.

We fully expect that the sign trial will result in a measurable increase in business and you will want to keep the sign. At that point we will discuss the prices for the optimal sign for your business.  We use a supplier in California and will charge their published prices, not an inflated price.

Earned testimonials and referrals greatly appreciated.

We also offer related services on a freelance or retainer basis.  For example, you could retain us to help with any of the following:

  • A more comprehensive strategy for outdoor signage.
  • Programming of the signs.  We can design the presentation for the video LED signs remotely and can send the program for uploading to the sign.
  • We can provide copy suggestions to your staff to program the signs and coordinate with other marketing actions.
  • We can work with you to improve indoor signage and merchandising.
  • We can work with you to help expand your online presence including websites, blog post, social media, sales funnels, and direct response campaigns.

Marketing Math

You don’t make money to buy a sign, you buy a sign to make money.

There are many studies available to confirm that a good sign can increase business immediately.  We are offering the one day free trial so you can measure it for your business.

The general strategy with advertising is that if you  can spend a dollar to make two, your keep scaling up until either:

  1. Sales stop scaling.
    Each additional dollar spent does not result in increased revenue.
  2. Demand exceeds capacity. 
    There is no point in spending money attracting customers that you cannot properly serve.

The good new is that if you find a strategy that works, you can control how fast you scale your business growth by how much investment you put in each month.  That way to you can ramp up your business at a rate that is comfortable for you.

Interested in a Free Trial?

Please contact us to discuss your business goals and a Free Sign For A Day session.

Contact Us

Why Full Color LED Video Signs Make Sense

The most stunning sign your noticed recently was probably a LED video sign.

The evolution of signs has gone from static sign boards, to more elaborate lighted signs, to monochrome LED message boards, to tri-colour message boards, to full colour message boards, to full color LED video signs.

A few years ago the digital signs were quite ugly and expensive.  You can still see lots of those in place today.

If you saw a spectacular LED video sign it was probably in front of a casino or stadium and was very expense.

Recently the quality has been going up and the prices coming down so that even small businesses can benefit from a full color video sign, from small signs that go on a wall in a window to large signs mounted on poles or stands in front of your business.

A combination of a lighted moulded sign and an electronic massage center can be a very effective combination.

I think the LED Video signs will soon dominate outdoor signage.  Here is why:

  • If you want to change your logo and branding, you can simply reprogram the sign to show the new images. A custom made sign is costly to replace if the design is not working.
  • Announcements and product features can be as tacky or tasteful as you want.
  • Simple video sequences can attract attention and communicate your method better than scrolling text.
  • They look cool and expensive, even if the price was not more than a static sign.

We are researching various LED sign suppliers to recommend.

Five Outdoor Sign Success Factors

Installing an outdoor sign can be one of the best things you can do to boost your visibility and increase business.  It is also a significant investment.

Here a five factors that contribute to getting the best return on your investment.

1. Design

The design of your sign need to reflect the best of your business.  If you already have branding in place, then the sign should echo the branding you have already invested in.

If you do not already have good branding such as a logo, type style, and other design elements in place, it is worth developing those before commiting to a sign.  The design resources can be used on business cards and other marketing mediums as well as the sign.

The sign design needs to be large enough and clear enough to be read at a distance by people in cars who may only have a few seconds to catch your message.

2. Placement

The sign will be most effective if placed where a lot of people can see it.  For most locations with a lot of road traffic, this is usually fairly close to the road and easily read from cars going in both directions.

Sometimes a sign on a wall can also be highly visible and accessible.

An effective strategy is to use both kinds of signs.

Please check with the bylaws department for your city first to make sure you know what kinds of signs and installation is permitted.

3. Durability

Outdoor signs are subject to the ravages of wind, sand, hail, snow, extreme heat, extreme, cold, and drunk drivers. A tough sign will keep working for years and decades to bring customers into your business.

4. Installation

There are signs you may be able to install yourself or with a handyman.  Most outdoor signs do not fall into that category.  I good installation crew will make sure the pole or structure supporting the sign will complement the sign design and keep it secure for years.

In almost all locations you will need a certified electrician to wire up the sign.

5. Support

All signs will need maintenance at some time.  It is worth having a company that will guarantee the sign for a period and service for reasonable fees if needed.  While a sign may use a replacement tube that is fairly standard and easy to obtain, getting up twenty feet in the air to open up the sign in a crosswind is not something you can do on a ladder.

Sometimes it is worth paying more to get complete service and support.

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